TRAINING INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) VERSION 3.1
TRAINING PENGENALAN INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) VERSION 3.1
TRAINING TEKNOLOGI INFORMASI
INTRODUCTION :
The Information Technology Infrastructure Library (ITIL) is a set of
concepts and practices for Information Technology Services Management
(ITSM), Information Technology (IT) development and IT operations.
ITIL gives detailed descriptions of a number of important IT practices
and provides comprehensive checklists, tasks and procedures that any
IT organization can tailor to its needs. ITIL is published in a series
of books, each of which covers an IT management topic. The names ITIL
and IT Infrastructure Library are registered trademarks of the United
Kingdom‘s Office of Government Commerce (OGC).
TRAINING MATERIAL OUTLINE :
1. Service Strategy
+ Service Portfolio Management
+ Demand Management
+ IT Financial Management
+ Supplier Management
2. Service Design
+ Service Catalogue Management
+ Service Level Management
+ Risk Management
+ Capacity Management
+ Availability Management
+ IT Service Continuity Management
+ Information Security Management
+ Compliance Management
+ IT Architecture Management
+ Supplier Management
3. Service Transition
+ Service Asset and Configuration Management
+ Service Validation and Testing
+ Evaluation
+ Release Management
+ Change Management
+ Knowledge Management
4. Service Operation
+ Event Management
+ Incident Management
+ Problem Management
+ Request Fulfillment
+ Access Management
5. Continual Service Improvement
+ Service Level Management
+ Service Measurement and Reporting
+ Continual Service Improvement
Trainer
OKTRI MOHAMMAD FIRDAUS, ST., MT And TEAM.
OKTRI MOHAMMAD FIRDAUS, ST., MT. Adalah master lulusan Teknik dan
Management Industri ITB, kini sebagai Dosen dan Sekretaris Program
Studi Teknik Industri Fakultas Teknik Universitas Widyatama,
Bandung. Jabatan lain sebagai Kepala Divisi Riset Logistic and Supply
Center Universitas Widyatama Bandung, serta menjadi dosen untuk
beberapa perguruan tinggi di Jawa Barat. Beberapa keahlian beliau
dalam hal-hal sebagai berikut : SAP – Fundamentals, Analisis
Pengukuran Kerja, komputerisasi pergudangan, Perancangan Sistem Kerja
& Ergonomi, Supply Chain Management, Project management, Manajemen
Perawatan & Operasional, Perencanaan dan Perancangan Produk, Strategi
Operasi & Integrasi, Pemodelan Sistem dll. Selain pemakalah dalam
seminar internasional dan nasional Knowledge Management Based On
Expert System, Proceeding Asia Pasific Industrial Engineering and
Management, beliau juga kerap menjadi instruktur pelatihan untuk
perusahaan-perusahaan besar seperti : Chevron Pacific Indonesia,
Freeport, Sandvik, Exxon Mobil, Pertamina, PT. Kaltim Prima Coal
(KPC), Adaro, Toyota Motor Manufacturing Indonesia, Bank CIMB Niaga,
PT. Pupuk Sriwijaya, Dinas Kesehatan Kabupaten Bandung, Direktorat
Metrologi, PT. Telkom , Pikiran Rakyat, KIE Bontang, dan lain-lain.
JADWAL TRAINING TAHUN 2023
17 – 18 Januari 2023
14 – 15 Februari 2023
20 – 21 Maret 2023
4 – 5 April 2023
16 – 17 Mei 2023
20 – 21 Juni 2023
17 – 18 Juli 2023
15 – 16 Agustus 2023
25 – 26 September 2023
17 – 18 Oktober 2023
21 – 22 November 2023
27 – 28 Desember 2023
Metode Training
- Tatap Muka/offline
- Online via zoom
Kota Penyelenggaraan jika offline :
- Bandung
- Jogjakarta
- Surabaya
- Jakarta
fasilitas yang didapatkan
- Training Kit Eksklusif
- Tas
- Name Tag
- Modul
- Flash disk
- Ballpoint
- Block Note
- Souvenir
- Harga yang Reliable
- Trainer Kompeten di bidangnya
- Pelayanan Maksimal untuk peserta
- Penjemputan dari dan ke bandara
Investasi :
Public training : Rp. 4.500.000 (minimum 3 pax)
In House Training : on Call