TRAINING INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) VERSION 3.1
TRAINING PENGENALAN INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) VERSION 3.1
TRAINING TEKNOLOGI INFORMASI
INTRODUCTION :
The Information Technology Infrastructure Library (ITIL) is a set of
concepts and practices for Information Technology Services Management
(ITSM), Information Technology (IT) development and IT operations.
ITIL gives detailed descriptions of a number of important IT practices
and provides comprehensive checklists, tasks and procedures that any
IT organization can tailor to its needs. ITIL is published in a series
of books, each of which covers an IT management topic. The names ITIL
and IT Infrastructure Library are registered trademarks of the United
Kingdom‘s Office of Government Commerce (OGC).
TRAINING MATERIAL OUTLINE :
1. Service Strategy
+ Service Portfolio Management
+ Demand Management
+ IT Financial Management
+ Supplier Management
2. Service Design
+ Service Catalogue Management
+ Service Level Management
+ Risk Management
+ Capacity Management
+ Availability Management
+ IT Service Continuity Management
+ Information Security Management
+ Compliance Management
+ IT Architecture Management
+ Supplier Management
3. Service Transition
+ Service Asset and Configuration Management
+ Service Validation and Testing
+ Evaluation
+ Release Management
+ Change Management
+ Knowledge Management
4. Service Operation
+ Event Management
+ Incident Management
+ Problem Management
+ Request Fulfillment
+ Access Management
5. Continual Service Improvement
+ Service Level Management
+ Service Measurement and Reporting
+ Continual Service Improvement
Trainer
OKTRI MOHAMMAD FIRDAUS, ST., MT And TEAM.
OKTRI MOHAMMAD FIRDAUS, ST., MT. Adalah master lulusan Teknik dan
Management Industri ITB, kini sebagai Dosen dan Sekretaris Program
Studi Teknik Industri Fakultas Teknik Universitas Widyatama,
Bandung. Jabatan lain sebagai Kepala Divisi Riset Logistic and Supply
Center Universitas Widyatama Bandung, serta menjadi dosen untuk
beberapa perguruan tinggi di Jawa Barat. Beberapa keahlian beliau
dalam hal-hal sebagai berikut : SAP – Fundamentals, Analisis
Pengukuran Kerja, komputerisasi pergudangan, Perancangan Sistem Kerja
& Ergonomi, Supply Chain Management, Project management, Manajemen
Perawatan & Operasional, Perencanaan dan Perancangan Produk, Strategi
Operasi & Integrasi, Pemodelan Sistem dll. Selain pemakalah dalam
seminar internasional dan nasional Knowledge Management Based On
Expert System, Proceeding Asia Pasific Industrial Engineering and
Management, beliau juga kerap menjadi instruktur pelatihan untuk
perusahaan-perusahaan besar seperti : Chevron Pacific Indonesia,
Freeport, Sandvik, Exxon Mobil, Pertamina, PT. Kaltim Prima Coal
(KPC), Adaro, Toyota Motor Manufacturing Indonesia, Bank CIMB Niaga,
PT. Pupuk Sriwijaya, Dinas Kesehatan Kabupaten Bandung, Direktorat
Metrologi, PT. Telkom , Pikiran Rakyat, KIE Bontang, dan lain-lain.
JADWAL TRAINING TAHUN 2026
03 – 04 Januari 2026 | 16 – 17 Januari 2026
06 – 07 Februari 2026 | 20 – 21 Februari 2026
05 – 06 Maret 2026 | 19 – 20 Maret 2026
03 – 04 April 2026 | 23 – 24 April 2026
07 – 08 Mei 2026 | 21 – 22 Mei 2026
05 – 06 Juni 2026 | 25 – 26 Juni 2026
09 – 10 Juli 2026 | 23 – 24 Juli 2026
06 – 07 Agustus 2026 | 20 – 21 Agustus 2026
04 – 05 September 2026 | 18 – 19 September 2026
08 – 09 Oktober 2026 | 22 – 23 Oktober 2026
06 – 07 November 2026 | 26 – 27 November 2026
04 – 05 Desember 2026 | 18 – 19 Desember 2026
Metode Training
- Tatap Muka/offline
- Online via zoom
Kota Penyelenggaraan jika offline :
- Bandung
- Jogjakarta
- Surabaya
- Jakarta
fasilitas yang didapatkan
- Training Kit Eksklusif
- Tas
- Name Tag
- Modul
- Flash disk
- Ballpoint
- Block Note
- Souvenir
- Harga yang Reliable
- Trainer Kompeten di bidangnya
- Pelayanan Maksimal untuk peserta
- Penjemputan dari dan ke bandara
Investasi :
Public training : Rp. 4.500.000 (minimum 3 pax)
In House Training : on Call